Remote Hurricane Relief Call Center Agent (Temporary)

MCI; Missouri; Remote; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Career Growth

Paid Training

Job summary

MCI Careers is looking for hurricane relief agents to assist customers during disaster scenarios. This temporary remote role involves providing excellent customer service and handling service inquiries with empathy and efficiency. Ideal candidates should be highly motivated, possess strong communication skills, and have a high school diploma.

Benefits include Paid Time Off, health coverage, and opportunities for career growth. Join MCI and make a meaningful impact during critical times.

Qualifications

• Must be 18 years of age or older.
• Excellent written and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.
• Ability to evaluate, troubleshoot, and follow up on customer issues.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Improve the customer’s experience.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Communication skills

Organizational skills

Conflict resolution

Customer service orientation

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI Careers is looking for hurricane relief agents to assist customers during disaster scenarios. This temporary remote role involves providing excellent customer service and handling service inquiries with empathy and efficiency. Ideal candidates should be highly motivated, possess strong communication skills, and have a high school diploma.

Benefits include Paid Time Off, health coverage, and opportunities for career growth. Join MCI and make a meaningful impact during critical times.