Remote Hurricane Disaster Relief Call Agent (Temp)

MCI; Georgia; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Career growth opportunities

Job summary

MCI is seeking a Remote Hurricane Relief Agent. This temporary position requires assisting customers with inquiries and applying customer service techniques to ensure satisfaction.

Candidates must have a high school diploma, excellent communication skills, and the ability to solve problems effectively. You'll work flexible hours in a supportive and dynamic environment, providing relief during hurricane disaster needs.

Benefits include competitive compensation, paid time off, health benefits, and career growth opportunities.

Qualifications

• Must be 18 years of age or older.
• Typing speed of 20+ words per minute.
• Reliable with regular attendance and punctuality.
• Ability to evaluate, troubleshoot, and follow up on customer issues.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Apply customer‑service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Organizational skills

Communication skills

Customer service orientation

Conflict resolution

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows operating systems

Job description

MCI is seeking a Remote Hurricane Relief Agent. This temporary position requires assisting customers with inquiries and applying customer service techniques to ensure satisfaction.

Candidates must have a high school diploma, excellent communication skills, and the ability to solve problems effectively. You'll work flexible hours in a supportive and dynamic environment, providing relief during hurricane disaster needs.

Benefits include competitive compensation, paid time off, health benefits, and career growth opportunities.