Remote HR Operations & People Services Specialist

CANAL & RIVER TRUST; United States; Remote; USD 37,000 - 45,000; Full time

Benefits offered by this job

Pension scheme

Holiday entitlement

Employee benefits

Job summary

Canal & River Trust is hiring a People Services Specialist to join the People Operations team. The role supports the full colleague lifecycle, from recruitment and onboarding through to records maintenance and payroll assistance, delivering a seamless and professional service.

The successful candidate will handle data across systems (Dayforce), ensure compliance with legislation, and provide high-quality people support with strong confidentiality and communication skills.

Qualifications

• 3+ years experience in a People/HR function.
• Knowledge of employment legislation and payroll calculations.
• Advanced Excel and numerical/data analysis skills.
• Experience using HR systems such as Dayforce and reporting tools.
• Ability to produce and interpret reports to identify trends and insights.
• Excellent attention to detail and organisational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Deliver high-quality, efficient People services across the full colleague lifecycle.
• Maintain accurate and compliant People data across systems, including Dayforce.
• Act as a trusted point of contact for colleagues and managers, resolving complex queries within defined SLAs.
• Support recruitment, onboarding and offboarding processes to ensure a seamless colleague experience.
• Ensure compliance with employment legislation, GDPR and internal People policies including completing Right to Work & DBS checks.
• Administer third party platforms including colleague benefits such as private medical insurance, cycle to work and reward schemes.
• Produce and interpret People data and metrics to identify trends and support decision-making.
• Support payroll processes through accurate data collation and verification of changes.
• Contribute to continuous improvement through involvement in People projects, systems and process enhancements.
• Display the Trust values and behaviours at all times, ensuring that diversity and inclusion are integrated into all aspects of Trust life.

Skills

HR experience

Payroll knowledge

Advanced Excel

HR systems Dayforce

Data analysis

Attention to detail

Communication

Independence

Time management

Discretion

Tools

Dayforce

Job description

Canal & River Trust is hiring a People Services Specialist to join the People Operations team. The role supports the full colleague lifecycle, from recruitment and onboarding through to records maintenance and payroll assistance, delivering a seamless and professional service.

The successful candidate will handle data across systems (Dayforce), ensure compliance with legislation, and provide high-quality people support with strong confidentiality and communication skills.