Remote HR Operations Coordinator

EY

Akron (OH)

On-site

USD 42,000 - 75,000

Full time

4 days ago

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Job summary

EY is seeking an Operation Coordinator to support HR transaction processing within the TEC. This role emphasizes accurate reconciliation, proactive issue resolution, and effective collaboration with EY Recruiting and Talent teams.

The position requires a high school diploma or equivalent and about 1–3 years of related experience, with strong communication and analytical skills to deliver excellent service and drive process improvements.

Qualifications

High school diploma or equivalent work experience.
Approximately 1-3 years related experience preferred.
Ability to research, analyze, interpret, and document transactions and issues with minimal supervision, following standard TEC procedures.
Understands the expectations of customers and delivers service that exceeds customer’s needs within department guidelines.
Effective verbal and written communication skills.
Anticipate clients’ needs, identifies and resolves issues that impact the delivery of quality service.

Responsibilities

Respond to internal and external customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution, including non-routine inquiries.
Use proven judgment and experience in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and proposes solutions for barriers to leadership.