Remote HR Benefits Delivery Analyst (EMEA/DE)

Strada; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Work from home

Private medical care

MyBenefit platform access

Group life insurance

Career development opportunities

Job summary

Strada is seeking an HR/Benefits administrator to support employees in the EMEA region with English and German fluency. The role involves case resolution, data entry, and collaboration with clients and third parties to ensure smooth service delivery.

You will work with Excel, run reports, and participate in testing and process improvements, potentially coaching others on projects. This position offers remote-friendly options and career growth within Strada.

Qualifications

• English Language – C1 level is required
• German Language – C1 level is required
• At least 3 years of experience in Benefits Administration/HR Administration/Payroll
• Extensive analytical and problem-solving skills
• Strong attention to details
• Good understanding of delivering an outstanding customer experience
• Understands the project life cycle and deployment governance
• High level exposure in fast paced environment
• Great Time management skills
• Experience in MS Office is a must
• Very Good knowledge of MS Excel
• Working experience in Benifex or SAP HR system would be an asset
• High level of self-motivation and proactivity is required
• Spotless record and strong ethos

Responsibilities

• Be responsible for the HR/benefits administration for client’s employees located in EMEA, German speaking region
• Resolves cases and enter HR/benefits data in the system for our client’s employees
• Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue
• Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
• Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Works with Excel Calculation sheets
• Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
• Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
• Provides input in the process design and technology capabilities to ensure optimal process support from a HR process/benefits perspective
• Provides creative solutions to continuously improve and optimize client delivery
• Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
• Opportunity to oversee and coach others with regards to a specific project and/or process
• Contributes to and leads projects utilizing standard project management disciplines
• Takes an active part in Process Transition from Client to Strada office, as required.

Skills

English (C1)

German (C1)

Benefits Administration

Analytical skills

Attention to detail

Customer experience

MS Office

MS Excel

Time management

Self-motivation

Proactive

SAP HR

Benifex

Tools

SAP HR

Benifex

Job description

Strada is seeking an HR/Benefits administrator to support employees in the EMEA region with English and German fluency. The role involves case resolution, data entry, and collaboration with clients and third parties to ensure smooth service delivery.

You will work with Excel, run reports, and participate in testing and process improvements, potentially coaching others on projects. This position offers remote-friendly options and career growth within Strada.