HR Benefits Delivery Analyst — Dutch | Remote

Strada; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Work from home

Private medical care (Lux Med)

MyBenefit platform

Group life insurance

Career development

Job summary

Strada is seeking an experienced HR/Benefits Administrator to join our global team supporting EMEA clients. You will manage HR/benefits administration, resolve cases, and collaborate with clients and third parties to ensure accurate data and smooth service delivery.

This role requires English and Dutch at C1 level, 3+ years in Benefits/HR Administration, and strong analytical skills. You’ll use MS Office, Excel, and HR systems like SAP HR or Benifex to optimize processes.

Qualifications

• English Language – C1 level required
• Dutch Language – C1 level required
• At least 3 years of experience in Benefits Administration/HR Administration/Payroll
• Extensive analytical and problem-solving skills
• Strong attention to details
• Good understanding of delivering an outstanding customer experience
• Understands the project life cycle and deployment governance
• High level exposure in fast paced environment
• Great Time management skills
• Experience in MS Office is a must
• Very Good knowledge of MS Excel
• Working experience in Benifex or SAP HR system would be an asset
• High level of self-motivation and proactivity is required
• Spotless record and strong ethos

Responsibilities

• Be responsible for the HR/benefits administration for client’s employees located in EMEA region
• Resolve cases and enter HR/benefits data in the system for our client’s employees
• Collaborate with the client to resolve requests they may have related to a service or an escalated employee issue
• Work daily with Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
• Process reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Work with Excel Calculation sheets
• Problem solving issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
• Demonstrate quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
• Provide input in the process design and technology capabilities to ensure optimal process support from a HR process/benefits perspective
• Provide creative solutions to continuously improve and optimize client delivery
• Participate in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
• Opportunity to oversee and coach others with regards to a specific project and/or process
• Contribute to and leads projects utilizing standard project management disciplines
• Take an active part in Process Transition from Client to Strada office, as required.

Skills

English (C1)

Dutch (C1)

HR Administration

Payroll

Excel

MS Office

SAP HR

Benifex

Attention to detail

Analytical skills

Customer experience

Tools

MS Excel

Job description

Strada is seeking an experienced HR/Benefits Administrator to join our global team supporting EMEA clients. You will manage HR/benefits administration, resolve cases, and collaborate with clients and third parties to ensure accurate data and smooth service delivery.

This role requires English and Dutch at C1 level, 3+ years in Benefits/HR Administration, and strong analytical skills. You’ll use MS Office, Excel, and HR systems like SAP HR or Benifex to optimize processes.