Benefits Administration Senior Delivery Specialist with German

Strada; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Possibility to work from home

Private medical care (Lux Med)

MyBenefit platform

Group life insurance

Career development opportunities

Job summary

Strada in the United States is seeking a Benefits Administrator to manage client employees across regions. In this role you will resolve cases, enter data, and collaborate with clients to optimize benefits delivery.

You’ll work with MS Excel, Benifex/SAP HR, and various reporting tools, supporting process design and QA while ensuring high-quality customer experiences and timely issue resolution.

Qualifications

• At least 1 year of experience in Benefits Administration/HR Administration/Payroll.
• Analytical and problem-solving skills.
• Strong attention to details.
• Good understanding of delivering an outstanding customer experience.
• Ability to thrive in a fast-paced environment.
• Excellent time management.
• Proficient in MS Office, especially Excel.
• Experience with Benifex or SAP HR is a plus.
• High level of self-motivation and proactivity.
• Clean professional record and strong work ethos.

Responsibilities

• Be responsible for the benefits administration for client’s employees located in EMEA region.
• Resolves cases and enters benefits data in the system for our client’s employees.
• Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue.
• Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective.
• Contributes to projects utilizing standard project management disciplines.
• Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees.
• Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Works with Excel Calculation sheets.
• Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
• Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications.
• Provides creative solutions to continuously improve and optimize client delivery.
• Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required.
• Takes an active part in Process Transition from Client to Strada office, as required

Skills

English C1

German C1

Analytical thinking

Problem solving

Attention to detail

Customer experience

Time management

Self-motivation

Proactivity

Fast-paced environment

Education

Experience in Benefits Administration/HR Administration/Payroll

Tools

MS Office

MS Excel

Benifex/SAP HR

Job description

Job Description

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Job Responsibilities:

• Be responsible for the benefits administration for client’s employees located in EMEA region
• Resolves cases and enter benefits data in the system for our client’s employees
• Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
• Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
• Contributes to projects utilizing standard project management disciplines
• Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
• Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Works with Excel Calculation sheets
• Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
• Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
• Provides creative solutions to continuously improve and optimize client delivery
• Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
• Takes an active part in Process Transition from Client to Strada office, as required

Requirements:

• English Language – C1 Level is required (CEFR scale or equivalent)
• German Language – C1 level is required (CEFR scale or equivalent)
• At least 1 year of experience in Benefits Administration/HR Administration/Payroll area
• Extensive analytical and problem-solving skills
• Strong attention to details
• Good understanding of delivering an outstanding customer experience
• High level exposure in fast paced environment
• Great Time management skills
• Experience in MS Office is a must
• Very good knowledge of MS Excel
• Working experience in Benifex system or SAP HR would be an asset
• High level of self-motivation and proactivity is required
• Spotless record and strong ethos

We offer:

• Possibility to work from home
• Private medical care in Lux Med
• Access to MyBenefit platform (including MultiSport card)
• Group life insurance
• Interesting career development opportunities within company

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change andaccomplishmore.

• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

• Care About Our Workand Our People – We understand that what we doimpactsmillions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, wherepermittedby law and asappropriateforthe role. These may include identity, education, employment, andin some cases,criminal history verification, checks against global watchlists, credit reports, and/or drug testing.You’llbe informed ofthe specific checksapplicableto your role and locationduring the recruitmentprocess.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse,equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics.We actively support the advancement of underrepresented groups and provide reasonableaccommodationsfor disabilities and religious practices.Applicants may requesta reasonableaccommodation by contactingtheirrecruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country whereyou’reapplying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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