Remote Housing Support & Lease Coordinator

Sedgwick; Flagstaff (AZ); A distancia; USD 23.000 - 26.000; A tiempo parcial

Descripción de la vacante

Sedgwick is seeking a Housing Support Specialist to coordinate and manage lease extensions for displaced policyholders. This role blends empathetic customer service, vendor coordination, and detailed lease administration to ensure uninterrupted housing with urgency and accountability.

The position emphasizes proactive communication with adjusters and landlords, managing multiple claims, and maintaining precise records. A high school diploma and 2 years’ relevant experience are required.

Formación

• High school diploma or GED required.
• Two years of experience in leasing, property management, customer service or account management.

Responsabilidades

• Coordinate lease extensions and housing support for displaced policyholders.
• Maintain communication between insureds, adjusters, and landlords.
• Manage extensions, payments, and service requests to ensure housing continuity.
• Document all updates in internal systems with accuracy.
• Identify risks or delays and escalate as needed.
• Provide high-touch service for VIP or complex claims.

Conocimientos

Verbal communication

Written communication

Organizational skills

Attention to detail

Microsoft Office

CRM platforms

Independent work

Vendor coordination

Spanish (Bilingual)

Educación

High school diploma or GED

Herramientas

Excel

Word

CRM platforms

Descripción del empleo

Sedgwick is seeking a Housing Support Specialist to coordinate and manage lease extensions for displaced policyholders. This role blends empathetic customer service, vendor coordination, and detailed lease administration to ensure uninterrupted housing with urgency and accountability.

The position emphasizes proactive communication with adjusters and landlords, managing multiple claims, and maintaining precise records. A high school diploma and 2 years’ relevant experience are required.