Remote Housing & Lease Support Specialist

Sedgwick; Austin (TX); Remote; USD 23,000 - 26,000; Part time

Job summary

Sedgwick is seeking a Housing Support Specialist to coordinate lease extensions and housing support for displaced policyholders. You will manage communications between insureds, adjusters, and landlords, ensuring continuity of housing with empathy and efficiency.

The role emphasizes proactive lease management, accurate billing, and timely updates in internal systems. A high school diploma and 2 years in leasing or property management are required; bilingual English/Spanish is a plus.

Qualifications

• Exceptional verbal and written communication with empathy and professionalism.
• Strong organizational skills to manage high volume extensions and deadlines.
• Detail-oriented with billing accuracy and lease documentation.
• Ability to learn internal systems and CRM platforms quickly.
• Bi-lingual English/Spanish a plus.

Responsibilities

• Coordinate lease extensions and housing support for displaced policyholders.
• Manage communications between insureds, adjusters, and landlords.
• Monitor lease expirations to prevent service interruptions and ensure continuity.
• Document all actions in internal systems with accuracy and timeliness.
• Collaborate with vendors and landlords to execute extension agreements.

Skills

Communication

Organizational skills

Detail-oriented

Problem-solving

MS Office

Independent work

Vendor coordination

Education

High School Diploma

Tools

CRM systems

Job description

Sedgwick is seeking a Housing Support Specialist to coordinate lease extensions and housing support for displaced policyholders. You will manage communications between insureds, adjusters, and landlords, ensuring continuity of housing with empathy and efficiency.

The role emphasizes proactive lease management, accurate billing, and timely updates in internal systems. A high school diploma and 2 years in leasing or property management are required; bilingual English/Spanish is a plus.