Remote Hospitality Reservations Concierge

Elevate Careers Network; Seattle (WA); Remoto; USD 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Onboarding and training provided

Continuing education opportunities

Professional development resources

Descrizione del lavoro

Elevate Careers Network is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote environment. You will deliver professional service, maintain accurate reservation details, and communicate updates to clients and service providers while staying organized and responsive.

Strong follow-up and problem-solving skills are essential in this role.

Competenze

• Strong communication and customer-service skills.
• Excellent attention to detail.
• Good organizational and multitasking abilities.
• Comfortable researching information online.
• Ability to learn web-based systems and platforms.
• Professional and dependable.
• Strong follow-up and problem-solving abilities.
• Previous hospitality, reservations, customer service, or related experience is helpful but not required.

Mansioni

• Assist clients with reservation inquiries and requests.
• Research accommodations, services, activities, and available options.
• Coordinate reservation details based on client preferences.
• Review confirmations and documentation for accuracy.
• Communicate relevant reservation information and updates.
• Assist with modifications and special accommodations.
• Maintain organized client records.
• Track outstanding requests and follow up appropriately.
• Communicate with hospitality and service providers.
• Help resolve reservation-related questions.
• Maintain professional service standards throughout the client experience.

Conoscenze

Strong communication

Customer-service

Attention to detail

Organizational skills

Multitasking

Online research

Web-based systems

Professionalism

Follow-up

Problem-solving

Descrizione del lavoro

Elevate Careers Network is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote environment. You will deliver professional service, maintain accurate reservation details, and communicate updates to clients and service providers while staying organized and responsive.

Strong follow-up and problem-solving skills are essential in this role.