Remote Hospitality Reservations Expert

Elevatecareersnetwork; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding

Education opportunities

Professional development

Resources access

Team collaboration

Job summary

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests while delivering professional service in a remote environment. The ideal candidate is organized, personable, and comfortable communicating with clients and service providers in a remote environment.

You will research accommodations, coordinate details based on client preferences, review confirmations for accuracy, and maintain organized client

Qualifications

• Strong communication and customer-service skills.
• Excellent attention to detail.
• Good organizational and multitasking abilities.
• Comfortable researching information online.
• Ability to learn web-based systems and platforms.
• Professional and dependable.
• Strong follow-up and problem-solving abilities.
• Previous hospitality, reservations, customer service, or related experience is helpful but not required.

Responsibilities

• Assist clients with reservation inquiries and requests.
• Research accommodations, services, activities, and available options.
• Coordinate reservation details based on client preferences.
• Review confirmations and documentation for accuracy; communicate updates.
• Assist with modifications and special accommodations.
• Maintain organized client records.
• Track outstanding requests and follow up appropriately.
• Communicate with hospitality and service providers.
• Help resolve reservation-related questions.
• Maintain professional service standards throughout the client experience.

Skills

Communication

Attention to detail

Organization

Research online

Learn web systems

Professionalism

Follow-up & solving

Hospitality experience helpful

Job description

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests while delivering professional service in a remote environment. The ideal candidate is organized, personable, and comfortable communicating with clients and service providers in a remote environment.

You will research accommodations, coordinate details based on client preferences, review confirmations for accuracy, and maintain organized client