Remote Hospitality Reservations Specialist

Elevate Careers Network

Houston (TX)

Remote

USD 25,000 - 41,000

Full time

11 hours ago
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Benefits offered by this job

100% remote environment
Onboarding and training
Continuing education opportunities
Ongoing professional development
Access to professional resources
Collaborative team environment

Job summary

Elevate Careers Network is seeking a Hospitality Reservations Specialist for a fully remote position. You will help clients research, coordinate, and manage reservation requests while maintaining professional service standards.

Strong communication and organizational skills are essential, with access to online systems and ongoing development. The role emphasizes client satisfaction, accurate documentation, and collaboration with hospitality providers in a remote environment.

Qualifications

  • Excellent communication and customer-service skills.
  • Strong attention to detail.
  • Organized with multitasking ability.
  • Able to research information online.
  • Willing to learn new web-based systems.
  • Professional and dependable.
  • Hospitality or reservations experience helpful but not required.

Responsibilities

  • Assist clients with reservation inquiries and requests
  • Research accommodations, services, activities, and options
  • Coordinate reservation details based on client preferences
  • Review confirmations and documentation for accuracy
  • Communicate reservation information and updates
  • Assist with modifications and special accommodations
  • Maintain organized client records
  • Track outstanding requests and follow up
  • Communicate with hospitality and service providers
  • Help resolve reservation-related questions
  • Maintain professional service standards throughout the client experience

Skills

Communication
Customer service
Attention to detail
Organization
Multitasking
Online research
Tech literacy
Professionalism
Follow-up
Hospitality

Job description

Elevate Careers Network is seeking a Hospitality Reservations Specialist for a fully remote position. You will help clients research, coordinate, and manage reservation requests while maintaining professional service standards.

Strong communication and organizational skills are essential, with access to online systems and ongoing development. The role emphasizes client satisfaction, accurate documentation, and collaboration with hospitality providers in a remote environment.

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