Remote Hospitality Concierge for Elite Reservations

Elevate Careers Network; Orlando (FL); À distance; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Onboarding and training provided

Continuing education opportunities

Ongoing professional development

Access to online resources

Collaborative team environment

Résumé du poste

Elevate Careers Network is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote environment.

The role emphasizes professional service, accuracy, and strong communication as you handle client preferences, confirmations, and updates across various hospitality providers. Training and onboarding are provided to ensure consistent service quality and smooth collaboration with the team.

Qualifications

• Strong communication and customer-service skills.
• Excellent attention to detail.
• Good organizational and multitasking abilities.
• Comfortable researching information online.
• Ability to learn web-based systems and platforms.
• Professional and dependable.
• Strong follow-up and problem-solving abilities.
• Previous hospitality, reservations, customer service, or related experience is helpful but not required.

Responsabilités

• Assist clients with reservation inquiries and requests.
• Research accommodations, services, activities, and available options.
• Coordinate reservation details based on client preferences.
• Review confirmations and documentation for accuracy.
• Communicate relevant reservation information and updates.
• Assist with modifications and special accommodations.
• Maintain organized client records.
• Track outstanding requests and follow up appropriately.
• Communicate with hospitality and service providers.
• Help resolve reservation-related questions.
• Maintain professional service standards throughout the client experience.

Connaissances

Strong communication

Customer-service

Attention to detail

Organizational skills

Multitasking

Researching information online

Ability to learn web-based systems

Professional and dependable

Follow-up and problem-solving

Description du poste

Elevate Careers Network is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote environment.

The role emphasizes professional service, accuracy, and strong communication as you handle client preferences, confirmations, and updates across various hospitality providers. Training and onboarding are provided to ensure consistent service quality and smooth collaboration with the team.