Hospitality Concierge – Remote Reservations & Experiences

Elevatecareersnetwork; Columbus (OH); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

100% remote environment

Onboarding and training provided

Continuing education opportunities

Ongoing professional development

Access to professional resources and在线

Collaborative team environment

Job summary

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote setting.

The role emphasizes professional service, attention to detail, and strong communication while handling client preferences and working with hospitality providers.

Onboarding, ongoing training, and opportunities for continuing education are provided.

Qualifications

• Strong communication and customer-service skills.
• Excellent attention to detail.
• Good organizational and multitasking abilities.
• Comfortable researching information online.
• Ability to learn web-based systems and platforms.
• Professional and dependable.
• Strong follow-up and problem-solving abilities.
• Previous hospitality, reservations, customer service, or related experience is helpful but not required.

Responsibilities

• Assist clients with reservation inquiries and requests.
• Research accommodations, services, activities, and available options.
• Coordinate reservation details based on client preferences.
• Review confirmations and documentation for accuracy.
• Communicate relevant reservation information and updates.
• Assist with modifications and special accommodations.
• Maintain organized client records.
• Track outstanding requests and follow up appropriately.
• Communicate with hospitality and service providers.
• Help resolve reservation-related questions.
• Maintain professional service standards throughout the client experience.

Skills

Strong communication

Customer-service

Attention to detail

Organizational skills

Multitasking

Online research

Learning web-based systems

Reliability

Job description

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote setting.

The role emphasizes professional service, attention to detail, and strong communication while handling client preferences and working with hospitality providers.

Onboarding, ongoing training, and opportunities for continuing education are provided.