Remote Hospitality Reservations Expert

Elevatecareersnetwork; Seattle (WA); Remote; USD 42,000 - 66,000; Full time

Job summary

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests. This role emphasizes delivering professional service while ensuring reservation details align with client preferences.

The ideal candidate is organized, personable, and comfortable working in a 100% remote environment. Onboarding and ongoing training are provided, with opportunities for continuing education and professional development.

Qualifications

• Excellent communication and customer-service skills.
• Strong attention to detail and organizational abilities.
• Able to multitask and manage multiple reservations.
• Comfortable researching information online and learning new systems.
• Professional and dependable with strong follow-up.
• Previous hospitality or reservations experience is helpful but not required.

Responsibilities

• Assist clients with reservation inquiries and requests
• Research accommodations, services, activities, and available options
• Coordinate reservation details based on client preferences
• Review confirmations and documentation for accuracy
• Communicate relevant reservation information and updates
• Assist with modifications and special accommodations
• Maintain organized client records
• Track outstanding requests and follow up appropriately
• Communicate with hospitality and service providers
• Help resolve reservation-related questions
• Maintain professional service standards throughout the client experience

Skills

Communication

Customer Service

Attention to Detail

Organization

Multitasking

Online Research

Web-based Systems

Professionalism

Follow-up

Job description

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests. This role emphasizes delivering professional service while ensuring reservation details align with client preferences.

The ideal candidate is organized, personable, and comfortable working in a 100% remote environment. Onboarding and ongoing training are provided, with opportunities for continuing education and professional development.