Remote Hospitality Reservations Specialist

Elevate Careers Network; Dallas (TX); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Continuing education

Professional development

Resources & online systems

Collaborative team

Job summary

Elevate Careers Network seeks a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a 100% remote environment.

The role emphasizes professional service, accuracy in reservations, and clear communication with clients and service providers. Onboarding and ongoing development are provided to ensure quality client experiences.

Qualifications

• Strong communication and customer-service skills
• Excellent attention to detail
• Good organizational and multitasking abilities
• Comfortable researching information online
• Ability to learn web-based systems and platforms
• Professional and dependable
• Strong follow-up and problem-solving abilities
• Previous hospitality, reservations, customer service, or related experience is helpful but not required

Responsibilities

• Assist clients with reservation inquiries and requests
• Research accommodations, services, activities, and available options
• Coordinate reservation details based on client preferences
• Review confirmations and documentation for accuracy
• Communicate relevant reservation information and updates
• Assist with modifications and special accommodations
• Maintain organized client records
• Track outstanding requests and follow up appropriately
• Communicate with hospitality and service providers
• Help resolve reservation-related questions
• Maintain professional service standards throughout the client experience

Skills

Communication

Customer service

Attention to detail

Organization

Online research

Web-based systems

Professionalism

Follow-up

Hospitality experience (helpful)

Job description

Elevate Careers Network seeks a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a 100% remote environment.

The role emphasizes professional service, accuracy in reservations, and clear communication with clients and service providers. Onboarding and ongoing development are provided to ensure quality client experiences.