Remote Hospitality Reservations Concierge

Elevatecareersnetwork; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

100% remote work

Onboarding and training provided

Continuing education opportunities

Professional development access

Job summary

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a 100% remote environment. The role focuses on professional service, accuracy, and client satisfaction across all stages of the reservation process.

The ideal candidate is organized, personable, and comfortable communicating with clients and service providers remotely.

Qualifications

• Strong communication and customer-service skills.
• Excellent attention to detail.
• Good organizational and multitasking abilities.
• Comfortable researching information online.

Responsibilities

• Assist clients with reservation inquiries and requests.
• Research accommodations, services, activities, and available options.
• Coordinate reservation details based on client preferences.
• Review confirmations and documentation for accuracy; communicate updates.
• Assist with modifications and special accommodations.
• Maintain organized client records.
• Track outstanding requests and follow up appropriately.
• Communicate with hospitality and service providers.
• Help resolve reservation-related questions.
• Maintain professional service standards throughout the client experience.

Skills

Communication

Attention to detail

Organizational skills

Research online

Web-based systems

Professionalism

Follow-up

Job description

Elevatecareersnetwork is seeking a Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a 100% remote environment. The role focuses on professional service, accuracy, and client satisfaction across all stages of the reservation process.

The ideal candidate is organized, personable, and comfortable communicating with clients and service providers remotely.