Remote Hospitality Reservations Coordinator

Elevate Careers Network; Salt Lake City (UT); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

100% remote environment

Onboarding and training provided

Continuing education opportunities

Ongoing professional development

Access to professional resources and在线

Job summary

Elevate Careers Network is seeking a service-oriented Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote environment.

The ideal candidate is organized, personable, and comfortable communicating with clients and service providers; onboarding and training are provided, with ongoing professional development and access to online systems.

Qualifications

• Strong communication and customer-service skills.
• Excellent attention to detail.
• Good organizational and multitasking abilities.
• Comfortable researching information online.
• Ability to learn web-based systems and platforms.
• Professional and dependable.
• Strong follow-up and problem-solving abilities.

Responsibilities

• Assist clients with reservation inquiries and requests.
• Research accommodations, services, activities, and available options.
• Coordinate reservation details based on client preferences.
• Review confirmations and documentation for accuracy.
• Communicate relevant reservation information and updates.
• Assist with modifications and special accommodations.
• Maintain organized client records.
• Track outstanding requests and follow up appropriately.
• Communicate with hospitality and service providers.
• Help resolve reservation-related questions.
• Maintain professional service standards throughout the client experience.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Online research

Learning new systems

Dependability

Problem solving

Job description

Elevate Careers Network is seeking a service-oriented Hospitality Reservations Specialist to assist clients with researching, coordinating, and managing reservation requests in a remote environment.

The ideal candidate is organized, personable, and comfortable communicating with clients and service providers; onboarding and training are provided, with ongoing professional development and access to online systems.