Remote Healthcare Support Specialist

Alorica; United States; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off

401(k) retirement plan

Employee discounts on various services

Job summary

Alorica is looking for a Customer Service Representative to provide support to customers in a remote work environment. Responsibilities include guiding customers through their questions, maintaining accurate records, and ensuring a positive experience.

The ideal candidate will have a high school diploma or GED, with at least 6 months of relevant experience. Benefits include health coverage, flexible pay options, and employee discounts.

Qualifications

• High school diploma or GED.
• 6+ months of customer service or sales experience preferred.
• Comfortable working with company‑issued equipment such as webcam.

Responsibilities

• Guide customers through questions and concerns.
• Listen actively to understand the root of the issue.
• Maintain and update customer records.

Skills

Customer service experience

Sales experience

Active listening

Education

High school diploma or GED

Job description

Alorica is looking for a Customer Service Representative to provide support to customers in a remote work environment. Responsibilities include guiding customers through their questions, maintaining accurate records, and ensuring a positive experience.

The ideal candidate will have a high school diploma or GED, with at least 6 months of relevant experience. Benefits include health coverage, flexible pay options, and employee discounts.