Remote Healthcare Operations PMO Leader

Connections Health Solutions; Madison (WI); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k matching

Generous PTO

Parental leave

Employee Assistance Program

Job summary

Connections Health Solutions is seeking an experienced Operations Project Manager to support planning, coordination, and delivery of cross-functional healthcare and clinical operations initiatives across our crisis network.

You will collaborate with clinical, operations, IT, and vendors, manage scope, schedule, budget, risk, and change, and build out PMO standards, templates, and reporting practices to drive on-time, high-quality ROI.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Project Management, or related field.
• 5+ years of experience in project coordination, project/program management, operations support, or process improvement, preferably in a healthcare or behavioral health setting.
• Demonstrated experience managing multiple projects with competing deadlines and priorities.
• Exceptional organizational and time management skills, with strong attention to detail in maintaining project documentation, trackers, schedules, and meeting notes.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) and experience with project management tools (e.g., Smartsheet, Monday.com).

Responsibilities

• Oversee multiple, concurrent initiatives from planning through implementation coordinating with internal teams and outside vendors to hit milestones.
• Develop comprehensive project plans and workplans that outline objectives, milestones, timelines, and resource needs, scaled to the size and complexity of each initiative.
• Collaborate with stakeholders to make sure everyone's aligned with goals and deliverables.
• Keep initiatives on track so they finish on time and deliver intended impact, quality and ROI.
• Provide administrative and coordination support to keep initiatives organized and on track.
• Maintain project documentation, action-item and issue logs, status trackers, meeting notes, and shared project files.
• Schedule meetings, prepare agendas, and follow up on action items and deliverables.
• Support the build and maturation of a newly forming Project Management Office.
• Develop and maintain standards, templates, SOPs, and reporting tools.
• Support process improvement and change adoption across sites.
• Coordinate allocation of people, budgets, and tools across concurrent initiatives so commitments stay realistic and resources are used well.
• Manage scope and change control, documenting change requests and securing the right approvals for material changes to timeline, cost, or ROI.
• Prepare and deliver status reports, dashboards, and presentations, keeping leadership updated on project goals, timelines, risks, and outcomes.
• Proactively spot and address project risks and issues, putting solutions in place to keep initiatives on schedule and within budget.

Skills

Project coordination

Time management

Interpersonal communication

Independent work

Change management

Education

Bachelor's degree in Business Administration, Healthcare Administration, Project Management, or related field

Tools

Smartsheet

Monday.com

Microsoft Office

Job description

Connections Health Solutions is seeking an experienced Operations Project Manager to support planning, coordination, and delivery of cross-functional healthcare and clinical operations initiatives across our crisis network.

You will collaborate with clinical, operations, IT, and vendors, manage scope, schedule, budget, risk, and change, and build out PMO standards, templates, and reporting practices to drive on-time, high-quality ROI.