Remote Healthcare Digital Solutions Lead

Intuitive Surgical, Inc.; Atlanta (GA); Remote; USD 184,000 - 276,000; Full time

Job summary

Intuitive Surgical, Inc. is seeking a Technical Solutions Manager to lead a high-performing team responsible for the implementation and adoption of Intuitive's digital solutions.

You will reinforce clear performance expectations, enable execution, remove barriers, and foster cross-functional collaboration across hospital IT ecosystems. The ideal candidate will coach and operate with a growth mindset, drive seamless activations, and partner with product and engineering to align with real-world

Qualifications

• 10+ years in medical technology implementation, IT consulting, or digital transformation within healthcare.
• 5+ years leading a high-performing team of technical individuals.
• Deep understanding of cloud-hosted SaaS platforms, on-premise infrastructure, networking, healthcare data security, and EMR/PACS interfaces.
• Experience with account management or direct collaboration with capital sales.
• Excellent written and verbal communication with all levels of stakeholders.

Responsibilities

• Attract the Best and coach high-performing Talent by building a skilled team of Technical Solution Consultants.
• Drive execution against performance expectations, ensuring clear communication and cross-functional alignment.
• Advance digital activation excellence and ensure thorough technical validation and clean handoffs.
• Engage Strategic Customer Engagement with hospital IT stakeholders to influence product roadmap based on field learnings.
• Support Digital Product onboarding and readiness to translate capabilities into scalable field workflows.
• Lead Technical Oversight and Escalations, managing complex hospital IT environments and escalations.

Skills

Medical IT impl

Team leadership

Cloud SaaS

EMR/PACS

Account management

Stakeholder comms

Remote collaboration

Education

Bachelor's Degree

Job description

Intuitive Surgical, Inc. is seeking a Technical Solutions Manager to lead a high-performing team responsible for the implementation and adoption of Intuitive's digital solutions.

You will reinforce clear performance expectations, enable execution, remove barriers, and foster cross-functional collaboration across hospital IT ecosystems. The ideal candidate will coach and operate with a growth mindset, drive seamless activations, and partner with product and engineering to align with real-world