Remote Healthcare Data Support Specialist

Datavant; Carson City (NV); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Datavant is seeking a customer service-focused professional to handle inbound calls, HIPAA-compliant information requests, and data entry tasks. You will document interactions in our systems and maintain high standards of confidentiality and professionalism.

The role requires adherence to shift schedules (Tues–Sat 3:00PM-11:30PM EST) and completion of required certifications. The position emphasizes accuracy, organization, and strong communication skills, with opportunities to grow within a data

Qualifications

• High school diploma or equivalent from an Accredited Institute recognized by the State Dept. of Education.
• Experience with multi-line phone system and MS-Office at intermediate/advanced level; one year experience beneficial.
• Experience in Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents.
• Ability to stay organized, detail-oriented, and able to work quickly.
• Must pass annual HIPAA exam and 90-day ROI Certification course with 85% or higher.
• Vaccine requirements may apply depending on state and client.
• Remote work requires high-speed internet and distraction-free environment.

Responsibilities

• Answer and conduct business on the telephone with excellent Customer Service (100%).
• Answering release of information related telephone calls and inquiries accurately and timely.
• Review, research, resolve and respond to inquiries via telephone, email or written correspondence.
• Document all calls, inquiries and resolutions in our software systems.
• Follow department/site processes and maintain productivity and quality assurance.
• Maintain confidential information and professional rapport with coworkers and management.
• Maintain attendance and punctuality; attend mandatory training sessions.
• Perform other duties as assigned.

Skills

Multi-line phone system

MS-Office

Data Entry

Medical Records

Health Care

Insurance Claims Processing

Proof Reading/Editing

Attention to detail

HIPAA exam

ROI Certification

Education

High school diploma or equivalent

Job description

Datavant is seeking a customer service-focused professional to handle inbound calls, HIPAA-compliant information requests, and data entry tasks. You will document interactions in our systems and maintain high standards of confidentiality and professionalism.

The role requires adherence to shift schedules (Tues–Sat 3:00PM-11:30PM EST) and completion of required certifications. The position emphasizes accuracy, organization, and strong communication skills, with opportunities to grow within a data