Remote Healthcare Customer Care Specialist

Sagility; Denver (CO); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision coverage

Life Insurance

Short-Term and Long-Term Disability

FSA

Employee Assistance Program

401(k) with employer contribution

PTO

Tuition Reimbursement

Job summary

Sagility is hiring a Remote Customer Service Representative to join our US call center team. You will handle incoming calls, resolve inquiries, and document details with empathy and professionalism.

We offer competitive pay ($14.00–$15.00/hour), paid training in a virtual environment, comprehensive health coverage after 90 days, and opportunities for career advancement within a global BPM leader in healthcare.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year at a single job, preferably in customer service.
• Reliable attendance with no absences in the first 90 days.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Customer service

Team player

Typing 25 WPM

Fast-paced environment

Education

High School Diploma or equivalent

Job description

Sagility is hiring a Remote Customer Service Representative to join our US call center team. You will handle incoming calls, resolve inquiries, and document details with empathy and professionalism.

We offer competitive pay ($14.00–$15.00/hour), paid training in a virtual environment, comprehensive health coverage after 90 days, and opportunities for career advancement within a global BPM leader in healthcare.