Remote Healthcare Customer Support Specialist

Sagility; Boise (ID); Remote; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage after 90 days

401(k) with employer contribution

PTO

Life Insurance

Disability insurance

Tuition Reimbursement

Job summary

Sagility is hiring Remote Customer Service Representatives to join our healthcare call center team in the United States. You will handle calls, resolve inquiries, and document details while delivering compassionate, professional service from your home office.

We offer competitive pay, paid training, health coverage after 90 days, and opportunities for advancement as many leaders started in this role. A strong focus on attendance and quality is required.

Qualifications

• Minimum 1 year of call center experience required.
• Healthcare experience is a plus.
• Must be 18+ with HS diploma.
• Reliable attendance in first 90 days.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically.
• Meet team goals for quality and customer satisfaction daily.

Skills

Strong communication skills

Interpersonal skills

Customer service mindset

Fast-paced environment

Typing 25 WPM

Education

High School Diploma or equivalent

Tools

Computer applications

Job description

Sagility is hiring Remote Customer Service Representatives to join our healthcare call center team in the United States. You will handle calls, resolve inquiries, and document details while delivering compassionate, professional service from your home office.

We offer competitive pay, paid training, health coverage after 90 days, and opportunities for advancement as many leaders started in this role. A strong focus on attendance and quality is required.