Remote Healthcare Customer Support Specialist

Sagility; Everett (WA); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision coverage

Life Insurance

Disability options

401(k) with employer contribution

Paid Time Off (PTO)

Tuition Reimbursement

Job summary

Sagility is a global leader in business process management, seeking a remote Customer Service Representative to support our healthcare call center. You will handle calls, resolve inquiries, and document details accurately while upholding quality standards.

Join a growth-focused team with competitive hourly pay, paid training, and comprehensive benefits. Candidates with healthcare experience and 1 year in a call center are encouraged to apply.

Qualifications

• Strong communication and interpersonal skills.
• Experience in a call center environment is preferred.
• Healthcare knowledge is a plus.
• Typing speed of at least 25 WPM.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Strong communication

Call center experience

Healthcare knowledge

Typing 25 WPM

Education

High School Diploma or equivalent

Job description

Sagility is a global leader in business process management, seeking a remote Customer Service Representative to support our healthcare call center. You will handle calls, resolve inquiries, and document details accurately while upholding quality standards.

Join a growth-focused team with competitive hourly pay, paid training, and comprehensive benefits. Candidates with healthcare experience and 1 year in a call center are encouraged to apply.