Remote Healthcare Customer Service Associate

Sagility; Jackson (MS); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Health coverage after 90 days

401(k) with employer contribution

PTO

Job summary

Sagility is hiring Remote Customer Service Representatives to join our call center team. From a home office, you will handle calls, research inquiries, document details, and communicate empathetically with customers. This role emphasizes quality and customer satisfaction.

We offer a competitive rate of $14.00–$15.00/hour, paid training in a cutting-edge virtual environment, and comprehensive health coverage after 90 days. Weekend availability is valued.

Qualifications

• At least 1 year of experience in a call center.
• High School Diploma or equivalent.
• Typing speed of 25 WPM or higher.
• Reliable attendance with no absences in the first 90 days.
• Hardwired internet with minimum speeds (10 Mbps up / 25 Mbps down).
• Secure, private work area at home.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center experience

Strong communication

Typing 25 WPM

Private home workspace

Education

High School Diploma or equivalent

Job description

Sagility is hiring Remote Customer Service Representatives to join our call center team. From a home office, you will handle calls, research inquiries, document details, and communicate empathetically with customers. This role emphasizes quality and customer satisfaction.

We offer a competitive rate of $14.00–$15.00/hour, paid training in a cutting-edge virtual environment, and comprehensive health coverage after 90 days. Weekend availability is valued.