Remote Healthcare Customer Support Specialist

Sagility; Chandler (AZ); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Paid training

Health coverage after 90 days

Wellness programs

Career advancement opportunities

Job summary

Sagility, a global BPM leader, is hiring a remote Customer Service Representative (Healthcare) in the United States. You will handle calls, resolve inquiries, and document interactions while maintaining empathy and professionalism from a home-based setup.

Join a growth-minded team with paid training, health coverage after 90 days, and opportunities for career advancement as leaders often start in this role.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year at a single job, preferably in customer service.
• Typing at least 25 WPM.
• Hardwired internet with minimum speeds of 10 Mbps upload and 25 Mbps download.
• Must be 18 years or older.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Education

High School Diploma

Job description

Sagility, a global BPM leader, is hiring a remote Customer Service Representative (Healthcare) in the United States. You will handle calls, resolve inquiries, and document interactions while maintaining empathy and professionalism from a home-based setup.

Join a growth-minded team with paid training, health coverage after 90 days, and opportunities for career advancement as leaders often start in this role.