Remote Healthcare Customer Service Specialist

Sagility; Tucson (AZ); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Paid training

Health coverage (after 90 days)

Wellness program

Career advancement opportunities

Daily Pay

401(k) with employer contribution

Paid Time Off

Job summary

Sagility is hiring a Remote Customer Service Representative (Healthcare) to support our call center team from home in the United States. You will handle calls, resolve inquiries, document details, and communicate empathetically while achieving daily quality and satisfaction targets.

With 1+ year in a call center or similar role, you will enjoy competitive pay, paid training, health coverage after 90 days, and opportunities for career advancement in a global BPM services leader.

Qualifications

• At least 1 year at a single job, preferably in customer service.
• Typing speed of at least 25 WPM.
• Hardwired home internet with 10 Mbps upload and 25 Mbps download.
• Must be 18 years or older and have a high school diploma or equivalent.
• Reliable attendance with no absences in first 90 days.
• Flexible availability including weekends.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Typing 25 WPM

Fast-paced environment

Home internet required

Private workspace

Call center experience

Education

High School Diploma or equivalent

Job description

Sagility is hiring a Remote Customer Service Representative (Healthcare) to support our call center team from home in the United States. You will handle calls, resolve inquiries, document details, and communicate empathetically while achieving daily quality and satisfaction targets.

With 1+ year in a call center or similar role, you will enjoy competitive pay, paid training, health coverage after 90 days, and opportunities for career advancement in a global BPM services leader.