Remote Healthcare Support Specialist

Sagility; Arlington (VA); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Paid training

Health coverage after 90 days

Wellness programs

Career advancement opportunities

Daily Pay

401(k) contribution

PTO

Tuition Reimbursement

Life Insurance

Disability coverage

FSA

EAP

Job summary

Sagility is hiring a remote Customer Service Representative (Healthcare) to support our call center team from home. You will handle incoming calls, resolve inquiries, and document interactions with care and accuracy.

This role emphasizes empathy, clear communication, and steady performance in a fast-paced environment. We offer competitive compensation, paid training, and comprehensive benefits after the initial period, plus opportunities for career advancement within Sagility’s healthcare

Qualifications

• Experience in customer service roles, especially call centers.
• Strong written and verbal communication.
• Typing speed of at least 25 WPM and basic computer skills.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with customers.
• Meet team goals for quality and customer satisfaction daily.

Skills

Customer service

Phone support

Communication skills

Typing 25 WPM

Computer skills

Problem solving

Education

High School Diploma

Job description

Sagility is hiring a remote Customer Service Representative (Healthcare) to support our call center team from home. You will handle incoming calls, resolve inquiries, and document interactions with care and accuracy.

This role emphasizes empathy, clear communication, and steady performance in a fast-paced environment. We offer competitive compensation, paid training, and comprehensive benefits after the initial period, plus opportunities for career advancement within Sagility’s healthcare