Remote Health Insurance Support Specialist

Cambia Health Solutions, Inc.; Salt Lake City (UT); A distancia; USD 29.000 - 31.000; A tiempo parcial

Descripción de la vacante

Cambia Health Solutions, Inc. is seeking a Customer Service Professional for a temporary remote role open to candidates in WA, ID, OR, UT, ND, MN, and AR. You’ll answer calls about benefits, claims and eligibility, advocate for members, and research answers when needed.

This non-benefited role may lead to a full-time opportunity. Start dates include December 21, 2026 and January 4, 2027. You’ll work within security requirements and may be asked to work overtime or outside normal hours with a

Formación

• High school diploma or equivalent.
• 6 months of customer service call center experience or equivalent in insurance/retail/banking/hospital/medical office with extensive customer contact.
• Proficient PC skills and ability to navigate multiple applications while on calls.
• Ability to apply mathematical concepts and calculations.

Responsabilidades

• Serve as caller's guide and advocate on benefits, claims and eligibility.
• Research and find answers when information is not readily available.
• Provide accurate, compliant information with a positive, professional approach.
• Tailor communications to meet each caller's needs and maintain caller satisfaction.

Conocimientos

Customer service

Call center

Insurance knowledge

PC skills

Math basics

AI tools experience

Communication

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Cambia Health Solutions, Inc. is seeking a Customer Service Professional for a temporary remote role open to candidates in WA, ID, OR, UT, ND, MN, and AR. You’ll answer calls about benefits, claims and eligibility, advocate for members, and research answers when needed.

This non-benefited role may lead to a full-time opportunity. Start dates include December 21, 2026 and January 4, 2027. You’ll work within security requirements and may be asked to work overtime or outside normal hours with a