Remote Health Insurance Customer Advocate - Temporary

Cambia Health Solutions; Renton (WA); Vor Ort; USD 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Flexible remote work

Zusammenfassung

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role across WA, ID, OR and UT. Start dates are upcoming with potential transition to full-time. You’ll handle benefits, claims and eligibility calls, delivering guidance with empathy and accuracy.

This non-benefited position emphasizes flexibility and strong customer care. The role requires a high school diploma, 6 months in a comparable setting, and solid PC skills to navigate multiple applications while

Qualifikationen

• High school diploma or equivalent.
• 6 months of customer service call center experience or related field with extensive customer contact.
• Proficient PC skills and ability to navigate multiple applications while on calls.
• Ability to apply mathematical concepts and calculations.

Aufgaben

• Serve as caller's guide and advocate on benefits, claims and eligibility.
• Research and find answers when information is not readily available.
• Provide accurate, compliant information with a positive, professional approach.
• Tailor communications to meet each caller's needs.
• Proactively address potentially difficult issues before they arise.
• Prioritize caller satisfaction while representing Cambia's mission and values.
• Collaborate and learn through feedback to improve skills.

Kenntnisse

Customer service

Call center

PC skills

Mathematics

Ausbildung

High school diploma

Jobbeschreibung

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role across WA, ID, OR and UT. Start dates are upcoming with potential transition to full-time. You’ll handle benefits, claims and eligibility calls, delivering guidance with empathy and accuracy.

This non-benefited position emphasizes flexibility and strong customer care. The role requires a high school diploma, 6 months in a comparable setting, and solid PC skills to navigate multiple applications while