Remote Health Insurance Customer Advocate - Temporary

Cambia Health Solutions; Renton (WA); Sur place; USD 26 000 - 31 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Résumé du poste

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role across WA, ID, OR and UT. Start dates are upcoming with potential transition to full-time. You’ll handle benefits, claims and eligibility calls, delivering guidance with empathy and accuracy.

This non-benefited position emphasizes flexibility and strong customer care. The role requires a high school diploma, 6 months in a comparable setting, and solid PC skills to navigate multiple applications while

Qualifications

• High school diploma or equivalent.
• 6 months of customer service call center experience or related field with extensive customer contact.
• Proficient PC skills and ability to navigate multiple applications while on calls.
• Ability to apply mathematical concepts and calculations.

Responsabilités

• Serve as caller's guide and advocate on benefits, claims and eligibility.
• Research and find answers when information is not readily available.
• Provide accurate, compliant information with a positive, professional approach.
• Tailor communications to meet each caller's needs.
• Proactively address potentially difficult issues before they arise.
• Prioritize caller satisfaction while representing Cambia's mission and values.
• Collaborate and learn through feedback to improve skills.

Connaissances

Customer service

Call center

PC skills

Mathematics

Formation

High school diploma

Description du poste

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role across WA, ID, OR and UT. Start dates are upcoming with potential transition to full-time. You’ll handle benefits, claims and eligibility calls, delivering guidance with empathy and accuracy.

This non-benefited position emphasizes flexibility and strong customer care. The role requires a high school diploma, 6 months in a comparable setting, and solid PC skills to navigate multiple applications while