Remote Health Care Support Specialist (Temp)

Cambia Health Solutions; Boise (ID); Remote; USD 26,000 - 31,000; Part time

Benefits offered by this job

Remote work options

Job summary

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role serving members, providers, and subscribers across Regence, Asuris, and Bridgespan plans. You will answer calls, guide on benefits, claims and eligibility, and advocate for members with empathy and accuracy.

Starting pay ranges from $19.00 to $22.25 per hour, based on location and experience. This is a non-benefited role with potential to become a full-time position.

Qualifications

• High school diploma or equivalent.
• 6 months of customer service call center or insurance-related experience.
• Proficient PC skills and ability to navigate multiple applications.
• Ability to apply mathematical concepts.

Responsibilities

• Serve as caller's guide and advocate on benefits, claims and eligibility.
• Research thoroughly to find accurate answers.
• Provide accurate, compliant information with a professional demeanor.
• Tailor communications to each caller's needs.
• Collaborate with team to improve service quality.

Skills

Customer service

Multitasking

Communication

Empathy

Data entry

Education

High school diploma or equivalent

Job description

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role serving members, providers, and subscribers across Regence, Asuris, and Bridgespan plans. You will answer calls, guide on benefits, claims and eligibility, and advocate for members with empathy and accuracy.

Starting pay ranges from $19.00 to $22.25 per hour, based on location and experience. This is a non-benefited role with potential to become a full-time position.