Remote Customer Service Associate I (Temporary)

Cambia Health Solutions; Seattle (WA); Remote; USD 26,000 - 30,000; Full time

Job summary

Cambia Health Solutions is seeking a Temporary Customer Service Professional I for a remote role serving candidates in WA, ID, OR, and UT. The position offers a starting pay of $19.00 to $22.25 per hour depending on experience and location, and it is non-benefited.

The role may lead to a full-time opportunity but is not guaranteed. Responsibilities include addressing benefits, claims, and eligibility questions, researching to provide accurate information, and maintaining professional, empathetic

Qualifications

• High school diploma or equivalent required.
• 6 months of customer service call center experience.
• Experience in insurance, retail, banking, hospital, medical office, or similar with extensive customer contact.

Responsibilities

• Serve as caller's guide and advocate on benefits, claims, and eligibility.
• Research answers when needed and provide accurate, compliant information.
• Tailor communication to meet each caller's needs and priorities.
• Collaborate with team and improve skills through feedback and learning.
• Maintain confidentiality and handle sensitive information.

Skills

Customer service

Multitasking

Strong communication

Education

High school diploma

Job description

Cambia Health Solutions is seeking a Temporary Customer Service Professional I for a remote role serving candidates in WA, ID, OR, and UT. The position offers a starting pay of $19.00 to $22.25 per hour depending on experience and location, and it is non-benefited.

The role may lead to a full-time opportunity but is not guaranteed. Responsibilities include addressing benefits, claims, and eligibility questions, researching to provide accurate information, and maintaining professional, empathetic