Remote Temp-to-Full-Time Customer Service Pro

Cambia Health Solutions; Vancouver (WA); Remote; USD 26,000 - 30,000; Part time

Benefits offered by this job

Remote work options

Flexible schedule

Career growth opportunities

Job summary

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role available to candidates in WA, ID, OR, and UT. The position may transition to a full-time role, though not guaranteed. Starting pay ranges from $19.00 to $22.25 per hour, depending on location and experience.

This non-benefited role includes flexible and remote work options and eligibility for future growth. As a CSP, you will handle inquiries about benefits, claims, and eligibility, guiding members

Qualifications

• High school diploma or equivalent is required.
• 6 months of customer service call center experience or related industry with extensive customer contact.
• Proficient PC skills and ability to navigate multiple applications while on calls.
• Ability to apply mathematical concepts and calculations.

Responsibilities

• Serve as callers’ guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility.
• Research to find answers when you don’t have them.
• Provide accurate, compliant information with a positive and professional approach.
• Tailor communications to meet each caller's unique needs.
• Spot and address potentially difficult issues before they arise.
• Prioritize caller satisfaction while representing Cambia’s mission and values.
• Collaborate and learn to improve skills through feedback and learning.

Skills

Customer service experience

Proficient PC skills

Mathematical concepts

Education

High school diploma or equivalent

Job description

Cambia Health Solutions is seeking a Customer Service Professional for a temporary remote role available to candidates in WA, ID, OR, and UT. The position may transition to a full-time role, though not guaranteed. Starting pay ranges from $19.00 to $22.25 per hour, depending on location and experience.

This non-benefited role includes flexible and remote work options and eligibility for future growth. As a CSP, you will handle inquiries about benefits, claims, and eligibility, guiding members