Remote Health Coach – Care Management

Humana Inc; Carson City (NV); Remote; USD 54,000 - 73,000; Full time

Job summary

Humana, Inc. is hiring a Telephonic Care Coach for a remote, full-time role. The position involves coordinating services to support member wellness, identifying barriers to care, and monitoring progress through assessments and member conversations. Requires 2+ years of related experience and proficiency with MS Office.

Travel to Humana offices for training or meetings may be required; standard hours are 9am-5:30pm EST, with potential variation. Salary ranges from $53,700 to $72,600 per year.

Qualifications

• 2+ years of related experience.
• Proficiency with Outlook, Word, Excel, SharePoint and Teams.
• Ability to use a variety of electronic information applications.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Support a member's optimal wellness by coordinating services and resources.
• Identify and resolve barriers hindering effective care.
• Monitor patient care to ensure progression toward outcomes via assessments and conversations.
• Operate within professional standards and documented procedures/regulations.

Skills

Microsoft Office Proficiency

Verbal and written communication

Electronic information systems

Healthcare experience

Education

Bachelor's degree in health and human services

Tools

Microsoft Office Suite

Job description

Humana, Inc. is hiring a Telephonic Care Coach for a remote, full-time role. The position involves coordinating services to support member wellness, identifying barriers to care, and monitoring progress through assessments and member conversations. Requires 2+ years of related experience and proficiency with MS Office.

Travel to Humana offices for training or meetings may be required; standard hours are 9am-5:30pm EST, with potential variation. Salary ranges from $53,700 to $72,600 per year.