Remote Health Claims Analytics Account Manager

Compliance Holdings; Orangeburg (SC); A distancia; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Lumenight? Lumelight is seeking an Account Manager-Claims Reporting to serve as the primary contact for clients using the Lumelight analytics platform. You will ensure timely, accurate, and empathetic support, with HIPAA compliance and PHI handling at the forefront.

The role emphasizes collaboration with customers on analytics, stop loss tracking, and claims reporting while coordinating securely delivered Lumelight data. Strong communication and healthcare knowledge are essential.

Formación

• At least 3 years of administrative or client management experience.
• Experience in healthcare, claims processing, or adjudication is preferred.
• Proficient with Microsoft Office and data handling.

Responsabilidades

• Resolve inquiries regarding Lumelight analytics platform.
• Answer questions on stop loss, plan financials, claims reporting, and chronic condition reporting.
• Pull and securely deliver Lumelight data for workflows.
• Lead software testing during releases with defined scenarios.
• Coordinate projects for groups being added to Lumelight.
• QA newly created groups by comparing client data to Lumelight data post-setup.
• Provide SME in analytics or health insurance knowledge.
• Manage multiple inquiries with quick resolutions.

Conocimientos

CRM usage

Communication

Meeting facilitation

Time management

Educación

Administrative/Client management experience

Herramientas

SFDC

HubSpot

Zoho

Excel

Outlook

PowerPoint

Descripción del empleo

Lumenight? Lumelight is seeking an Account Manager-Claims Reporting to serve as the primary contact for clients using the Lumelight analytics platform. You will ensure timely, accurate, and empathetic support, with HIPAA compliance and PHI handling at the forefront.

The role emphasizes collaboration with customers on analytics, stop loss tracking, and claims reporting while coordinating securely delivered Lumelight data. Strong communication and healthcare knowledge are essential.