Remote Health Insurance Support Specialist

Cambia Health Solutions; Salt Lake City (UT); Remote; USD 26,174 - 30,651; Full time

Benefits offered by this job

Work from home options

Competitive salary

Opportunities for career growth

Job summary

Cambia Health Solutions is seeking a Customer Service Representative for a remote position supporting health insurance inquiries. The ideal candidate has a high school diploma and six months of relevant customer service experience. You will assist members and providers while answering questions about benefits, claims, and eligibility. Enjoy a starting pay range of $19.00 - $22.25 per hour. Cambia values innovation and community engagement and offers opportunities for career growth.

Qualifications

• 6 months of customer service experience in a related field.
• Ability to handle sensitive information discreetly.
• Preferred knowledge of medical terminology and coding.

Responsibilities

• Serve as a guide and advocate for callers.
• Resolve issues related to benefits and claims.
• Provide accurate and compliant information to callers.

Skills

Customer service experience

Proficient PC skills

Mathematical skills

Excellent multitasking

Proactive problem-solving

Empathetic communication

Education

High school diploma or equivalent

Job description

Cambia Health Solutions is seeking a Customer Service Representative for a remote position supporting health insurance inquiries. The ideal candidate has a high school diploma and six months of relevant customer service experience. You will assist members and providers while answering questions about benefits, claims, and eligibility. Enjoy a starting pay range of $19.00 - $22.25 per hour. Cambia values innovation and community engagement and offers opportunities for career growth.