Remote Health Care Billing & Support Specialist

State Collection Service, Inc.; Idaho; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with employer match

HSA / Flexible spending

Job summary

State Collection Service, Inc. is hiring Remote Health Care Customer Service Representatives. You will handle inbound and outbound calls to resolve insurance, billing, and payment questions in a high-tech environment.

Bilingual candidates are encouraged to apply, with scheduling including evenings and Saturdays. Cameras are required during training and shifts. Remote roles require US-based residence with suitable internet and equipment supplied by the employer.

Qualifications

• 1+ years in a call center or customer service role touching the public.
• Exposure to medical terminology, patient billing, or healthcare administration preferred.
• Ability to work in a high-tech environment with protocols.
• Remote work requires a reliable internet connection and cameras during training/shifts.

Responsibilities

• Makes and answers calls in the name of the client to resolve billing and payment issues.
• Responds to requests for information by patient/account holders in a professional manner.
• Follows client-specific protocols and policies when carrying out duties.
• Demonstrates flexibility in scheduling, including evenings and Saturdays.

Skills

Call Center Experience

Customer Service

Medical Terminology

Healthcare Billing

Bilingual Advantage

Job description

State Collection Service, Inc. is hiring Remote Health Care Customer Service Representatives. You will handle inbound and outbound calls to resolve insurance, billing, and payment questions in a high-tech environment.

Bilingual candidates are encouraged to apply, with scheduling including evenings and Saturdays. Cameras are required during training and shifts. Remote roles require US-based residence with suitable internet and equipment supplied by the employer.