Remote Health Care Billing & Insurance Support

State Collection Service, Inc.; Missouri; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with employer match

HSA/FSA

Paid Holidays

Wellness Programs

Equipment provided

Job summary

State Collection Service, Inc. is seeking Remote Health Care Customer Service Representatives to handle inbound and outbound calls about insurance, billing, and payments in a high-tech environment.

This role requires 1+ year call center experience, knowledge of medical terminology and healthcare administration preferred, with eligibility for evening and Saturday shifts; bilingual candidates are welcomed.

Qualifications

• 1+ years’ experience in a Call Center or Customer Service role.
• Knowledge of medical terminology, patient billing, and healthcare insurance is preferred.
• Flexibility to work evenings and Saturdays as required.

Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues.
• Respond to patient/account queries in a professional, clear manner.
• Follow client-specific policies and protocols in all tasks.

Skills

Call Center Experience

Bilingual

Medical terminology

Patient billing

Healthcare insurance

Job description

State Collection Service, Inc. is seeking Remote Health Care Customer Service Representatives to handle inbound and outbound calls about insurance, billing, and payments in a high-tech environment.

This role requires 1+ year call center experience, knowledge of medical terminology and healthcare administration preferred, with eligibility for evening and Saturday shifts; bilingual candidates are welcomed.