Remote: Head of Marketing Operations & Performance

Advocate Health; Manchester (NH); Remote; USD 70,000 - 106,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

FSA

Job summary

Advocate Health is seeking an experienced operations leader to drive financial discipline and scalable processes across the marketing organization. You will own budgeting, forecasting, reporting, and capacity planning while aligning with KPIs, OKRs, and ROI expectations.

The role emphasizes cross-functional collaboration, agency/vendor management, and data-driven decision making in a complex health system environment.

Qualifications

• 5+ years of experience in marketing operations, business operations, finance, or a related field.
• Experience managing budgets, operational processes, and performance reporting in a complex, cross-functional environment.
• Strong financial and operational acumen; process discipline with a continuous improvement mindset.

Responsibilities

• Own budget planning, tracking, forecasting, and reporting while ensuring alignment to KPIs, OKRs, and ROI expectations.
• Lead workforce and capacity planning, aligning staffing, agency utilization, and workload distribution to business priorities.
• Develop reporting frameworks, delivering clear visibility into performance, financials, and operational health.
• Support agency and vendor management processes, ensuring alignment with contracts, deliverables, and performance expectations.

Skills

Budget planning

Forecasting

Operational reporting

Stakeholder management

Education

Bachelor's degree

Master’s degree

Job description

Advocate Health is seeking an experienced operations leader to drive financial discipline and scalable processes across the marketing organization. You will own budgeting, forecasting, reporting, and capacity planning while aligning with KPIs, OKRs, and ROI expectations.

The role emphasizes cross-functional collaboration, agency/vendor management, and data-driven decision making in a complex health system environment.