Head of Marketing Operations — Remote (US)

Advocate Health; Springfield (IL); Remote; USD 70,000 - 106,000; Full time

Job summary

Advocate Health is seeking a senior operations professional to drive financial and business operations across the marketing function. The role focuses on budgeting, forecasting, and performance reporting to ensure ROI and KPI alignment.

Responsibilities include workforce planning, capacity management, and developing robust reporting frameworks. The candidate should have 5+ years in marketing/operations with strong analytical and stakeholder management skills.

Qualifications

• 5+ years of experience in marketing operations, business operations, finance, or a related field.
• Experience managing budgets, operational processes, and performance reporting in a complex, cross-functional environment.
• Strong financial and operational acumen.
• Process discipline with a continuous improvement mindset.
• Strong analytical, reporting, and data interpretation skills.

Responsibilities

• Own budget planning, tracking, forecasting, and reporting while ensuring alignment to KPIs, OKRs, and ROI expectations.
• Lead workforce and capacity planning, aligning staffing, agency utilization, and workload distribution to business priorities.
• Develop reporting frameworks, delivering clear visibility into performance, financials, and operational health.
• Support agency and vendor management processes, ensuring alignment with contracts, deliverables, and performance expectations.

Skills

Financial acumen

Analytical skills

Stakeholder management

Cross-functional collaboration

Data interpretation

Education

Bachelor's degree in business/marketing/finance/operations

Master's degree in business administration/marketing

Job description

Advocate Health is seeking a senior operations professional to drive financial and business operations across the marketing function. The role focuses on budgeting, forecasting, and performance reporting to ensure ROI and KPI alignment.

Responsibilities include workforce planning, capacity management, and developing robust reporting frameworks. The candidate should have 5+ years in marketing/operations with strong analytical and stakeholder management skills.