Director of Marketing Operations & Performance

Advocate Health; Philadelphia (Philadelphia County); On-site; USD 70,000 - 106,000; Full time

Benefits offered by this job

Health and welfare benefits

Retirement plans with employer match

Flexible Spending Accounts

Job summary

Advocate Health is seeking a seasoned Marketing & Business Operations leader to drive budget planning, forecasting, and reporting across the marketing organization. You will manage financial discipline, capacity planning, and scalable processes to optimize performance.

The role emphasizes cross-functional collaboration, analytics, and continuous improvement, with responsibilities spanning agency/vendor operations and performance visibility.

Qualifications

• 5+ years of experience in marketing operations, business operations, finance, or related field.
• Experience managing budgets, operational processes, and performance reporting in a complex, cross-functional environment.

Responsibilities

• Own budget planning, tracking, forecasting, and reporting while ensuring alignment to KPIs, OKRs, and ROI expectations.
• Lead workforce and capacity planning, aligning staffing and workload distribution to business priorities.
• Develop reporting frameworks, delivering clear visibility into performance, financials, and operational health.
• Support agency and vendor management processes, ensuring alignment with contracts, deliverables, and performance expectations.

Skills

Budget management

Forecasting

Performance reporting

Stakeholder management

Education

Bachelor’s degree in business, marketing, finance, or operations

Master’s degree in business administration or marketing

Tools

Excel

Job description

Advocate Health is seeking a seasoned Marketing & Business Operations leader to drive budget planning, forecasting, and reporting across the marketing organization. You will manage financial discipline, capacity planning, and scalable processes to optimize performance.

The role emphasizes cross-functional collaboration, analytics, and continuous improvement, with responsibilities spanning agency/vendor operations and performance visibility.