Remote Head of Business Operations & Strategy

Lob; Minnesota; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work opportunities

Job summary

Lob in the United States is building a team to transform direct mail with technology. The Business Operations Manager will own 3–5 concurrent cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market, turning ambiguous problems into documented, owner-assigned processes.

You will analyze data with Lob's tools, hand off completed programs to permanent owners, and support planning cadences like QBRs.

Qualifications

• Bachelor's degree required.
• 4-7+ years post-undergrad in management consulting or corporate strategy or business operations.
• Experience working cross-functionally across Finance, Product, Engineering, Legal, and GTM.

Responsibilities

• Own 3–5 concurrent cross-functional programs with defined end states and owners.
• Drive program execution across multiple teams and dependencies.
• Produce analysis using Lob's data and reporting stack and AI tooling.
• Document completed programs and transition to permanent owners with measurable metrics.
• Provide backup for FP&A, Deal Desk, and business operations analytics; support QBRs and leadership offsites.

Skills

Program management

Cross-functional collaboration

Data analysis

BI tooling

Education

Bachelor's degree

Tools

SQL

BI/Data Warehouse

Job description

Lob in the United States is building a team to transform direct mail with technology. The Business Operations Manager will own 3–5 concurrent cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market, turning ambiguous problems into documented, owner-assigned processes.

You will analyze data with Lob's tools, hand off completed programs to permanent owners, and support planning cadences like QBRs.