Remote GTAC Engineer - Process Control & Automation

Honeywell International Inc; Santa Fe (NM); Remote; USD 110,000 - 168,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) match

Job summary

Honeywell International Inc. is seeking a GTAC engineer for the HPS System and Infrastructure line. The role focuses on delivering exceptional remote support, timely responses to customer inquiries, and collaboration with global teams.

You will report to the Sr. Application Engineer Supervisor and may visit customer sites for critical investigations. This position emphasizes knowledge sharing and staying current with the Experion PKS product line.

Qualifications

• Engineering degree in electronics, chemical, instrumentation or process technologies.
• 6+ years of experience with TPS and TPN product family and related architecture including Honeywell TDC-3000/TDC-2000.

Responsibilities

• Deliver remote support and services remotely and effectively.
• Execute GTAC and other standard audit checklists.
• Report to regional stakeholders and respond to customer inquiries within SLA timelines.
• Maintain case documentation and ensure technical recommendations resolve issues.
• Share knowledge with the team through knowledge articles.
• Support follow-the-sun coverage within the Global TAC organization.

Education

Engineering degree in electronics, Chemical, instrumentation or process technologies

Job description

Honeywell International Inc. is seeking a GTAC engineer for the HPS System and Infrastructure line. The role focuses on delivering exceptional remote support, timely responses to customer inquiries, and collaboration with global teams.

You will report to the Sr. Application Engineer Supervisor and may visit customer sites for critical investigations. This position emphasizes knowledge sharing and staying current with the Experion PKS product line.