Remote GTAC Engineer - Process Control Solutions

Honeywell International Inc; Honolulu (HI); Remote; USD 117,000 - 168,000; Full time

Job summary

Honeywell International Inc. is seeking a GTAC engineer to deliver remote technical support for the HPS System and Infrastructure line. You will work with a global team, report to the Sr.

Application Engineer Supervisor, and may visit customer sites for critical investigations. The role requires deep knowledge of TPS/TPN products and strong documentation practices. The position emphasizes proactive communication, adherence to SLAs, and collaboration with Honeywell developers to resolve complex

Qualifications

• Engineering degree in electronics, Chemical, instrumentation or process technologies.
• 6+ years of experience with TPS and TPN product family and related architecture including Honeywell TDC-3000/TDC-2000.

Responsibilities

• Deliver remote support and services effectively.
• Proactively manage and respond to customer questions within SLA timing.
• Maintain case documentation and provide timely customer updates.
• Work with Honeywell developers to resolve customer issues.
• Detect and report product defects in current discipline.

Education

Engineering degree in electronics, Chemical, instrumentation or process technologies.

6+ years of experience with TPS and TPN product family and related architecture including Honeywell TDC-3000/TDC-2000.

Tools

TDC-3000/TDC-2000

LCN/ELCN

UCN/EUCN

HG/EHG/EPLCG

AM/EAM

APP/EAPP

ESVT

TCMI

Job description

Honeywell International Inc. is seeking a GTAC engineer to deliver remote technical support for the HPS System and Infrastructure line. You will work with a global team, report to the Sr.

Application Engineer Supervisor, and may visit customer sites for critical investigations. The role requires deep knowledge of TPS/TPN products and strong documentation practices. The position emphasizes proactive communication, adherence to SLAs, and collaboration with Honeywell developers to resolve complex