Remote GTAC Engineer - Process Control & Automation

Honeywell International Inc; Annapolis (MD); Remote; USD 117,000 - 168,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401(k) match

Flexible Spending Accounts

Health Savings Accounts

Parental Leave

Paid Time Off

12 Paid Holidays

Educational Assistance

Job summary

Honeywell International Inc. in the United States is seeking a GTAC Engineer to deliver remote technical support for the HPS System and Infrastructure line.

You will work with a global team, respond to customer inquiries, and resolve issues within SLAs while visiting customer sites when needed. The role requires an electronics/chemical/instrumentation engineering degree, 6+ years of TPS/TPN experience, and strong collaboration with Honeywell Developers.

Qualifications

• Engineering degree in electronics, chemical, instrumentation or process technologies.
• 6+ years of TPS and TPN product family experience including Honeywell TDC-3000/TDC-2000.

Responsibilities

• Deliver remote support and services effectively.
• Execute GTAC and standard audit checklists.
• Report to regional stakeholders and manage customer questions within SLA timing.
• Maintain case documentation and ensure technical recommendations resolve issues.
• Communicate proactively with customers and provide frequent updates.

Education

Engineering degree in electronics, Chemical, instrumentation or process technologies

Job description

Honeywell International Inc. in the United States is seeking a GTAC Engineer to deliver remote technical support for the HPS System and Infrastructure line.

You will work with a global team, respond to customer inquiries, and resolve issues within SLAs while visiting customer sites when needed. The role requires an electronics/chemical/instrumentation engineering degree, 6+ years of TPS/TPN experience, and strong collaboration with Honeywell Developers.