Remote Growth & Renewal Account Manager

Buildout; United States; Remote; USD 90,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Remote work stipend

401(k) with company match

Annual company kickoff

Job summary

Buildout is seeking an experienced Account Manager in the United States to own renewals and growth across a high-volume book of business. You will drive contract execution, license expansion, and strategic cross-sell while partnering with Customer Success and Sales for seamless post-sale execution.

You’ll manage relationships across levels, maintain an account plan, and monitor health signals to prevent churn. This fully remote role offers strong compensation and growth potential.

Qualifications

• 2+ years in B2B SaaS account management with focus on retention and expansion.
• Experience managing a high-volume book of business and hitting revenue targets.
• Experience nurturing customer relationships and cross-functional collaboration.

Responsibilities

• Hit monthly and quarterly targets.
• Maintain a living account plan with renewal history and expansion history.
• Monitor account health using Salesforce, Planhat, and usage insights to detect churn triggers.
• Own the renewal calendar and secure renewals 60 days before start date.
• Maintain immaculate CRM and pipeline hygiene for clear next steps and risk status.
• Represent Buildout at conferences and events; travel up to one week per quarter.

Skills

Account management

SaaS sales

Customer relationships

Tools

Salesforce

Planhat

ChurnZero

Gainsight

Job description

Buildout is seeking an experienced Account Manager in the United States to own renewals and growth across a high-volume book of business. You will drive contract execution, license expansion, and strategic cross-sell while partnering with Customer Success and Sales for seamless post-sale execution.

You’ll manage relationships across levels, maintain an account plan, and monitor health signals to prevent churn. This fully remote role offers strong compensation and growth potential.