Remote Account Growth Manager | Upsell & Retention

Blacksmith Agency LLC; United States; A distancia; USD 90.000 - 140.000; Jornada completa

Descripción de la vacante

Blacksmith Agency LLC in the United States is seeking an Account Manager to own a book of recurring clients in a remote role. You will retain relationships, renewals, and lead early warnings when accounts drift, while collaborating with strategists and the delivery team to ensure a single, clear voice.

You will upsell and expand work across your client base, hit a seven-figure annual quota, and demonstrate a proven ability to keep clients, grow revenue, and communicate clearly with senior

Formación

• Agency account management experience in marketing, digital, creative or advertising agency.
• Track record of keeping clients and selling them more work with measurable results.
• Comfortable carrying a quota and meeting targets.
• Clear, calm communication with senior client stakeholders.

Responsabilidades

• Retain relationships across your book, manage renewals, and provide early warning when an account drifts.
• Identify upsell opportunities and expand projects within each client.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single, consistent voice to the client.

Conocimientos

Account management

Upselling

Quota management

Client communication

Descripción del empleo

Blacksmith Agency LLC in the United States is seeking an Account Manager to own a book of recurring clients in a remote role. You will retain relationships, renewals, and lead early warnings when accounts drift, while collaborating with strategists and the delivery team to ensure a single, clear voice.

You will upsell and expand work across your client base, hit a seven-figure annual quota, and demonstrate a proven ability to keep clients, grow revenue, and communicate clearly with senior