Remote Commercial Account Manager: Growth & Retention

Salesloft; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Salesloft is seeking a Commercial Account Manager to own the full-cycle relationship with customers in a remote United States setting. You will lead efforts from prospecting to renewal, expanding opportunities within existing accounts and driving net-new revenue.

You will cultivate executive relationships, coordinate with cross-functional teams, and deliver compelling product demonstrations to C-level stakeholders.

Qualifications

• 2–3 years of proven relationship building & closing experience in a SaaS environment.
• Experience establishing strategic C-level relationships.
• Ability to run a full sales lifecycle, start to finish, within the SMB segment.
• Experience executing detailed product presentations and demos to C-level executives, directors, and sales managers.

Responsibilities

• Own the full-cycle account relationship and handle all commercial transactions including renewals.
• Prospect within your territory to identify, qualify, and close new ACV opportunities and expand within existing customers.
• Develop and execute success plans for high-value accounts to align business goals with our solutions.
• Monitor account health and usage to identify churn risks and implement retention strategies.
• Build executive relationships with VPs and C-suite to become a trusted advisor.
• Provide accurate monthly/quarterly revenue forecasts for net new bookings and renewals.
• Stay informed on industry trends and competitor movements to position our value proposition.
• Collaborate with Customer Success, Product, and Support to resolve issues and ensure smooth post-sale transitions.
• Work with Renewal Account Managers to optimize renewal strategies and identify growth opportunities.

Skills

Relationship building

C-level relationships

Full sales lifecycle

Product demonstrations

Cross-functional collaboration

Quota achievement

Executive communication

Job description

Salesloft is seeking a Commercial Account Manager to own the full-cycle relationship with customers in a remote United States setting. You will lead efforts from prospecting to renewal, expanding opportunities within existing accounts and driving net-new revenue.

You will cultivate executive relationships, coordinate with cross-functional teams, and deliver compelling product demonstrations to C-level stakeholders.