Remote Growth Account Manager — Retention & Upsell Expert

Blacksmith Agency LLC; Ohio; Remote; USD 70.000 - 120.000; Vollzeit

Benefits dieser Stelle

Remote work

Zusammenfassung

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web for marketing-led brands. As Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

You will manage retention, renewals, and drive upsells across a seven-figure quota. Work with strategists and delivery teams to present a single voice to clients. This is a full-time remote role with base salary plus 50/50 commission.

Qualifikationen

• Agency account management experience in marketing, digital, or advertising
• Proven track record of retaining clients and selling additional work
• Comfort with carrying a sales quota
• Clear, calm communication with senior client stakeholders

Aufgaben

• Own retention across your book: relationships, renewals and early warning of drift
• Identify upsell opportunities and expand work within each client
• Achieve a seven-figure annual quota across retention and upsells
• Collaborate with strategists and delivery teams to ensure a single clear client voice

Kenntnisse

Account management

Client relationship management

Quota accountability

Clear communication

Jobbeschreibung

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web for marketing-led brands. As Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

You will manage retention, renewals, and drive upsells across a seven-figure quota. Work with strategists and delivery teams to present a single voice to clients. This is a full-time remote role with base salary plus 50/50 commission.